We depend heavily on Shopify, our ecommerce host, as well as fulfillment centers, wholesalers and manufacturers. Shipping is usually provided by USPS, however depending on the item and where it ships from any shipping company may be used.
We strive to deliver all order within 5-10 business days or less. Right now due to the number of vendors we are working with that can at times fluctuate as high as 4 weeks for some specialty products such as Classroom Items. Any item that is expected to have a long shipping period will have that identified in the item description.
We know this can be inconvenient and we are working hard to remove products that we find have an unacceptable long shipping period. If a shipment takes more than 10 days an you do not wish to wait, you can of course cancel your order for a full refund, including shipping costs.
We will gladly accepted any unopened, or broken or defective items for a full refund within 14 days of delivery.
Because of the nature of many of our STEM items, such as chemistry sets, physics experiments, and others, we can not accept open packages for many items. Please email email@example.com if you have a question about whether an item is eligible for returns.
If you have an issue with any product or service we provide please contact us at firstname.lastname@example.org and we will make every reasonable effort to resolve it for you, regardless of policy.
Sean is a visionary leader and Cloud Software Principal Architect offering 10+ years experience successfully delivering enterprise level projects for the High Tech, Telco, Life Sciences, Biotech, Retail, and Non-profit industries.
Rolando Mamacos - Vice President & CTO
Rolando is a leader in the technology industry, with over a decade of experience building highly scalable solutions for enterprise business.